Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.

When will my order be shipped?

Orders are typically processed within 1-2 business days. Once dispatched, you will receive a tracking number via email.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact support within 30 minutes of placement for any urgent changes.

Do you restock items that are sold out?

We frequently restock our core collection. For limited edition pieces, we recommend signing up for 'Back in Stock' notifications on the product page.

What materials do you use in your garments?

Complement prioritizes high-quality textiles, including organic cotton, premium linens, and recycled synthetics. Full material lists are available in the product descriptions.

Do you ship internationally?

Yes, we offer worldwide shipping. Customs duties and taxes are calculated at checkout for most major destinations.